Effective Date: 19/05/2025

At 18verified.com, your privacy and data security are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Who We Are

18verified.com is a service operated to provide discreet, secure age verification for adults accessing age-restricted platforms.

If you have any questions, you can contact us at:

Email: info@18verified.com

2. What Information We Collect

When you use our website or service, we may collect the following types of personal data:

• Full name

• Email address

• Payment details (via third-party processor only)

• Device and browser information

• IP address and location

• Usage data (pages visited, features used, time spent on site)

3. How We Collect Your Data

We collect data in the following ways:

• When you register or create an account

• When you complete a payment for verification

• Through cookies and similar tracking technologies

• When you contact our support team

4. How We Use Your Data

We use your information to:

• Verify your age and provide access to age-restricted services

• Process payments and maintain subscriptions

• Communicate with you (e.g., confirmation emails, service updates)

• Prevent fraud and secure our platform

• Improve and optimise our services

5. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

• Consent – when you voluntarily provide data to use our service

• Contract – to fulfill the service you’ve requested

• Legal obligation – to comply with applicable laws

• Legitimate interests – to operate and protect our business

6. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data with trusted third parties when necessary to provide our services, including:

• Payment processors

• Hosting providers

• Legal or regulatory authorities (only if required by law)

All third parties are contractually obligated to handle your data securely and only for the purposes intended.

7. Data Storage and Retention

We store your data securely and only for as long as necessary to fulfill the purpose it was collected for, or as required by law. Typically, verification records are retained while your subscription is active, and for a short period thereafter.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access the data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where legally possible)

• Object to or restrict processing in certain situations

• Withdraw your consent at any time (where applicable)

To exercise any of these rights, please email Info@18verified.com

9. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings via your browser or through our cookie banner on the site.

10. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is completely foolproof. You use our service at your own risk.

11. Children’s Privacy

Our services are strictly for users aged 18 and above. We do not knowingly collect any information from individuals under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after updates means you accept the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Info@18verified.com